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Premium Stadium WiFi FAQs

In today's connected world, staying online is more important than ever—even during the big game! Our premium stadium WiFi services ensure you can keep sharing moments, connecting with friends, and staying updated, no matter where you are in the venue.

  • To connect, open your device’s Wi-Fi settings, select the network named “RiceEcclesWiFi,” and follow the prompts. No password is required.

    For a premium WiFi connection:

    1. Open the One U app.

    2. On the bottom navigation bar, tap on the "Game Day" tab.

    3. Next, select the "Stadium WiFi" button.

    4. On the "Stadium WiFi" screen, tap the "Join Stadium WiFi" button."

  • Yes, the stadium Wi-Fi is free for all attendees. A premium WiFi experience is available. To access it, download the One U app. Once you have registered for the app, it will automatically connect you to the premium WiFi network.

  • Try turning your WiFi off and then back on. If that doesn’t work, restart your device.

     

    If you’re still having issues, send an email to wifi.support@stadium.utah.edu.  Response times may vary depending on the volume of emails we receive and any current backlog.

    Additionally, you can upgrade to faster WiFi through the premium option available on the OneU App, and stay connected without any hassle.

  • The WiFi may slow down during peak usage times, such as during the game or halftime. Moving to a less crowded area or disconnecting and reconnecting can sometimes improve speed.

    You can also try upgrading to faster WiFi through the premium option available on the OneU App.

  • The stadium Wi-Fi is an open network.

  • Yes, but please be mindful that streaming video may impact the speed and quality of the WiFi for other users.

    For video streaming, try out our premium WiFi option available on the OneU App.

  • The Wi-Fi is compatible with most smartphones, tablets, and laptops. If you experience issues, make sure your device’s software is up to date.

  • If you encounter any issues, please report them to a guest services booth or contact wifi.support@stadium.utah.edu.

  • Yes, you can connect multiple devices, but performance may vary depending on network traffic.

    For connecting multiple devices, you may try our premium WiFi option available on the OneU App.

  • The Wi-Fi is designed to cover the entire venue, so your connection should remain stable as you move around.

    You can upgrade to faster WiFi through the premium option available on the OneU App.

  • Yes, you can use a VPN over the stadium Wi-Fi, but this may affect connection speed.

  • There is no specific data usage limit, but heavy usage like streaming or large downloads may slow down the network for others.

    You can upgrade to faster WiFi through the premium option available on the OneU App.

  • For a better experience, connect to the WiFi before the event starts, and avoid large downloads during peak times like halftime.

    You can upgrade to faster WiFi through the premium option available on the OneU App, and stay connected without any hassle.

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